This evolution reflects the heart of who we are—a trusted travel agency dedicated to delivering exceptional service and expert trip planning. Envoyage is a global brand that was designed for experienced travel advisors who deliver personalized care for their customers on every journey.

We know what matters most is having someone who understands your travel needs and has your back. While our name is new, our commitment to you remains unchanged.

Liberty Travel officially became Envoyage on July 1, 2025. That’s when you began seeing our brand on emails, our website, and other communications. If you’re an existing customer, there’s nothing you need to do, your travel plans and support team remain the same.

No, we remain proudly part of the Flight Centre Travel Group, one of the world’s leading travel companies.

While our name has changed, our people, our values, and our commitment to delivering exceptional service remains the same. This brand is simply a reflection of our vision for the future of our travel agency.

A pioneer in the travel industry, Liberty Travel was founded in 1951 and was the first company to debut a complete travel package. In 2008, Liberty Travel was acquired by Flight Centre Travel Group, one of the world’s largest travel companies that operates over 30 brands spread across more than 20 countries around the globe. In 2025, Liberty Travel transitioned to Envoyage to better reflect its evolving role in the travel industry and remains a part of the Flight Centre Travel Group.

Yes. If you worked with a Liberty Travel advisor before, nothing has changed. You’re still supported by the same expert who knows your travel preferences and goals.

You can still reach your advisor via phone or email. While advisor email addresses now reflect the Envoyage name, any messages sent to their previous Liberty Travel email will automatically forward.

You can browse our team of experts, view their specialties, and schedule a one-on-one appointment. Our advisors offer flexible support and personalized service tailored to you. Browse our advisors here.

No, there are no changes to how you book your vacation. You can continue to reach your travel advisor by phone or email, or contact them through their online profile to schedule a consultation. For more ways to get in touch, visit our Contact Us page.

While advisor email addresses have been updated, any messages you send to their previous Liberty Travel email will automatically forward to their Envoyage address, so there’s nothing you need to do. 

No, our destinations have not changed. You still have access to the same extensive range of global travel options, whether you’re dreaming of an all-inclusive beach escape, a European river cruise, a guided tour through Asia, or something completely unique.

With Envoyage, you're backed by the same expert team and global travel partnerships that allow us to deliver custom-crafted vacations to destinations around the world. Wherever you want to go, we’re here to help you get there.

Our transition to Envoyage has not changed how pricing works. As has always been the case, some of our travel advisors may charge a consulting fee to begin the planning process. This reflects the personalized service, expert guidance, and customized itineraries you receive when booking with us.

The exact consulting fee can vary based on the services provided and the complexity of your trip. If a consulting fee applies, your advisor will clearly explain the details and amount during your initial consultation.

You’ll also continue to enjoy access to exclusive offers, special pricing, and added perks through our trusted travel partners, benefits you won’t find when booking on your own.

Your Liberty Travel gift card is still valid and can be redeemed with an Envoyage travel advisor. If you already have an advisor, feel free to reach out to them directly. If not, you can browse our advisor profiles to find someone who’s the right fit for your next trip.

Our new website is www.envoyage.com. If you visit libertytravel.com, you’ll be automatically redirected to the new site.

Yes, it now reflects our new name and look. We will maintain the same overall site navigation and content for the next few months, making it easy to find what you needed. Any future changes to the website will be completed with our customers in mind to deliver the best possible user experience.

There are a few great ways to stay connected with us:

• Subscribe to our emails to be the first to hear about new offers, limited-time promotions, and curated travel inspiration—sent straight to your inbox. If you’re already subscribed, please add our new email address, email@travel.envoyage.com, to your contacts or safe sender list, so you don’t miss any travel updates and exclusive offers.
• Follow us on social media at Facebook and Instagram for destination ideas, travel tips, and the latest updates from our team.
• Stay in touch with your travel advisor, who may reach out with personalized recommendations or important trip information. 

If you have questions at any point, you can easily reach your advisor by phone, email, or through their online profile. You can also visit our Contact Us page for more ways to reach us. 

Yes, all our customer support channels remain the same, including our after-hours emergency assistance team. Whether you need help during business hours or while traveling, our team is here to support you whenever you need us.

For full details on how to get in touch, including emergency support, please visit our Contact Us page.

All existing bookings are entirely secure and remain unchanged. The only difference you'll notice is our new brand, which will now appear in our communications and on your documents. 

While most of our travel advisors are now home-based, our commitment to personal, one-on-one service remains the same. We’ve moved away from the traditional storefront model, but in-person appointments are still available at select locations in Montvale, NJ; Woburn, MA; and Selinsgrove, PA.

No matter where you are, our advisors are ready to connect in the way that works best for you—by phone, email, video call, or in person where available. You can browse advisor profiles online, learn about their specialties, and schedule a consultation at your convenience.

You can rest assured, we're still the same team, delivering the same personalized service you know and trust. While our brand has evolved, our commitment to building strong, personal relationships with our clients remains unchanged.

You can schedule a one-on-one appointment through an advisor’s online profile. Start by browsing our experts, choose who you’d like to work with, and click the “Book an Appointment” button to view availability. Our advisors provide personalized service, flexible scheduling, and support when and how it works best for you.

We create custom vacations to almost any destination in the world, tailored to every type of traveler. Whether you're planning a honeymoon, family vacation, cruise, group getaway, or independent adventure, our advisors can design a trip that fits your travel style and preferences.

Booking with a travel advisor means having a real person in your corner—someone who listens, plans with care, and knows how to navigate the unexpected. Our advisors provide personalized guidance, destination expertise, exclusive perks, and support before, during, and after your trip—including after-hours assistance if something comes up while you’re away.

Yes. We have travel advisors who specialize in group vacations, including destination weddings, reunions, social getaways, and incentive trips. They’ll handle the logistics so you can focus on enjoying the experience.

We work with Allianz Global Assistance to offer travel insurance as an optional add-on. It’s available for an additional cost and helps protect against trip delays, cancellations, medical emergencies, and other unexpected issues while traveling. Click here to learn more about coverage options.

There are multiple ways to gain a copy of your documents. You can email your travel consultant or get them directly through our app, which allows you to access your trip itineraries directly from your smartphone.

We accept all major credit cards and Liberty Travel gift cards, which remain valid following our transition to Envoyage in July 2025.

We’ve also partnered with Affirm to offer flexible payment options that let you book now and pay over time with no late or hidden fees. To use Affirm, speak with your travel advisor and request Affirm as your payment method. Pick the payment plan that works best for you with fixed monthly instalments from 3, 6, 12 or 18 months*. Terms apply and eligibility is subject to approval. You can learn more about Affirm here.

Some vacation packages require payment in full at the time of booking. However, many of our packages allow you to make an initial deposit and final payment at a later date. Please speak with your travel advisor regarding the payment terms for your specific vacation package.

Some of our travel advisors may charge a consulting fee to begin the planning process. This reflects the personalized service, expert guidance, and customized itineraries you receive when booking with us.

The exact consulting fee can vary based on the services provided and the complexity of your trip. If a consulting fee applies, your advisor will clearly explain the details and amount during your initial consultation.

While we don’t have a formal price match guarantee, our travel advisors always aim to provide competitive pricing when possible. In some cases, we may be able to match an offer you’ve found elsewhere. Plus, our advisors often have access to exclusive offers, added perks, and bonus inclusions through our trusted travel partners—extras you won't typically find when booking on your own. More importantly, you'll receive expert guidance and personalized service that transforms ordinary trips into extraordinary journeys. 

Baggage policies vary by airline and route. For the most accurate information, we recommend checking with your travel advisor directly or clicking here to see our comprehensive list of airline baggage policies and requirements. 

For domestic flights, we recommend arriving at the airport at least two hours before departure. For international travel, plan to arrive at least three hours in advance. These guidelines help ensure you have enough time for check-in, security, and any unexpected delays.

A valid passport is required for international travel and is the most widely accepted form of identification. For domestic travel within the U.S., a state-issued driver’s license or ID is sufficient.

Important: As of May 7, 2025, all U.S. travelers using a state-issued ID for domestic flights must present a REAL ID–ID-compliant license. Not sure if yours qualifies? Check with your state’s DMV or view the TSA’s REAL ID guidelines.

Visa requirements depend on your destination. Some countries require U.S. citizens to obtain a visa for entry. Your travel advisor will review any requirements with you during the booking process. If you are not a U.S. citizen, we recommend contacting the consulate for the country that issued your passport.

Our travel advisors are here to help you understand and meet all entry requirements for your destination. You can also explore our Traveler Resources Hub for up-to-date information on travel requirements by country.

We always recommend travel insurance. Whether it’s a trip delay, cancellation, or an unexpected issue like a medical emergency, lost luggage, or a missed connection, insurance can help protect your investment and give you peace of mind. Click here to learn more.

When checking in to your resort or hotel you will need your valid driver's license or passport, along with a major credit card for incidentals.